Home / Portfolio

A portfolio of my published work

For examples of work, please contact me directly at gavin.ireland@ihelp.org.uk



  • SocDM – 19/09/2017 – An introduction to Knowledge Management for Data Analysts, Data Scientists, and Data Miners
  • TCUK 2016 – Do you know exactly what you know? – Knowledge Management for Technical Communicators
  • KMUK 2015 – Dealing with tricky characters
  • ISTC Conference – Host and President from 2002 to 2007

People I’ve worked with

  • The British Army (R.E.M.E. aviation)
  • AgustaWestland Helicopters (EH101)
  • Tribal Group plc (Local Education Authority Software)
  • SharpOwl Ltd (Professional Services Automation)
  • Capita, was STL Technologies (Magistrates/Crown court software)
  • OmniPac Ltd (recycled paper products)
  • Secoda Risk Management (RuleSafe policy management system)
  • iVision (electronic billboard management software)
  • HSBC Global Banking & Markets (evolve software)
  • HSBC Commercial Banking (DevOps documentation)
  • Environment Agency (Information Mapping)
  • The British Council (Global IT documentation)
  • Paragon Customer Communications, was DST Output (printing technology)
  • Sky Insight and Decision Analytics – BSkyB, was SkyIQ (analytics software and knowledge management)
  • Concentra Ltd (organisational design)
  • BrickVest Ltd (property investment software)

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